1. Introduction
This Privacy Policy explains how Monetra Kft. (registered in Hungary) as the operator of Monetra UAE collects, uses, stores, and protects your personal data in line with the European General Data Protection Regulation (GDPR) and the United Arab Emirates Personal Data Protection Law (PDPL).
By using our website or services, you accept this Privacy Policy.
2. Data Controller
Monetra UAE is operated by Monetra Kft., a company registered in Hungary:
Registered Office: 1191 Budapest, Üllői út 200, Hungary
Company Registration No.: 01-09-434260
Email: [email protected]
3. What data we collect
- Contact information: name, company name, email, phone number, WhatsApp ID.
- Financial and business information: invoices issued and received, bank statements, receipts, petty cash records.
- Website usage data: cookies, analytics, IP address, device type.
4. Purpose and legal basis
- Service provision: to deliver bookkeeping, accounting, VAT draft, Corporate Tax draft and related support — legal basis: contract performance (GDPR Art. 6(1)(b)).
- Communication: to respond to inquiries, send notifications — legal basis: legitimate interest (GDPR Art. 6(1)(f)).
- Legal compliance: to comply with UAE and EU accounting and tax regulations — legal basis: legal obligation (GDPR Art. 6(1)(c)).
- Marketing (optional): only with your consent.
5. How we collect data
We collect data directly from you when you:
- Fill out a form on our website.
- Contact us by email, WhatsApp or phone.
- Provide documents by email, file upload or shared cloud folder.
6. Data sharing
We may share your data with:
- Our internal team and contracted freelance accountants bound by confidentiality.
- Service providers we use (e.g., Google Drive, Stripe, Zoho Books, hosting providers) under strict data protection agreements.
- Tax agents or partners, only if you request official filing assistance.
We never sell your personal data.
7. Data storage & security
Your data is securely stored:
- On EU servers (for GDPR compliance) and secure cloud services (e.g., Google Drive, Zoho) with encrypted access.
- We implement technical and organizational measures to protect against unauthorized access, loss or misuse.
8. Data retention
We keep your data:
- For as long as needed to fulfill our contract and comply with legal obligations (accounting record rules in Hungary and UAE).
- After that, we securely delete or anonymize it.
9. Your rights (GDPR & PDPL)
Under GDPR and UAE PDPL, you have the right to:
- Request access to your data.
- Request correction of inaccurate data.
- Request deletion, restriction or object to processing where applicable.
- Request data portability.
- Lodge a complaint with the Hungarian Data Protection Authority (NAIH) or the UAE Data Office.
To exercise these rights, email: [email protected].
10. Cookies
Our website uses cookies for basic functionality, analytics and ads. By using our site, you consent to cookies. You can disable cookies anytime in your browser settings.
11. Changes
We may update this Privacy Policy as required by law or business needs. The latest version will always be available on our website.
12. Contact
For any questions or requests related to this Privacy Policy:
[email protected]
